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FIbre Support

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The speed from my router to devices has slowed again.

Taffy57
Conversation Starter
Private Message TalkTalk

on ‎25-03-2026 10:55 AM

Message 63 of 63

The speed from my router to devices has slowed again, I am on fibre 65 package but only getting 10 to 15 mbps when i do a speed test. I raised a fault on the 19th March which was resolved (apparently)

I have had this replacement router for about 12 months which has worked fine until recently 

.

Please help 

Neil Acreman

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62 REPLIES 62

Taffy57
Conversation Starter
Private Message TalkTalk

on ‎25-03-2026 11:20 AM

Message 61 of 63

yes thats ok with me

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mandisa1-TT
Support Team
Staff
Private Message

on ‎25-03-2026 10:59 AM

Message 62 of 63

Hi there @Taffy57 I am sorry to hear you are experiencing issues with the speeds. I would love to look into this for you, however we will need to complete diagnostic checks to detect the fault and advise you on the best resolution to fix the fault, will this be okay with you?

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