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FIbre Support

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Three speed check apps, 3 different speed!

SANTHOSHSUDHEER
Chatterbox
Private Message TalkTalk
Message 11 of 11

I found my internet speed was not that good and decided to check the speed. I tried eero app first and it showed excellent speed (940mbps download,109mbps upload). Then I tried speed test by Ookla and speed was 53mbps download, 51mbps upload. And I used Google speed check which shows download speed 313mbps and 90mbps upload. 

 

Can anyone explain the reason why 3 apps provided 3 different speeds?

 

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10 REPLIES 10

Message 1 of 11

If you run a speed test in the same room as the eero are the speeds faster?

Chris

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Message 2 of 11

I got just one eero which is placed in the ground floor. I ran the test from the floor above 

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Message 3 of 11

Hello,

 

Ok, how far is your device from the eero when this happens please? How many eeros do you currently have?

 

Michelle

 

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Message 4 of 11

Yes @Michelle-TalkTalk. The quality is very poor, Even my MS Teams call drops.

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Message 5 of 11

Hello,

 

Speeds can vary slightly between different speed testers but that does seem a lot. How is the overall performance of the connection? Are you experiencing any problems?

 

Thanks

 

Michelle

 

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Message 6 of 11

Hi @Michelle-TalkTalk , it was done in same room, same place. All 3 apps were run back to back within 1 or 2 minutes as you can see the time in the screenshot. 

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Message 7 of 11

Morning,

 

Do the speeds vary depending on where you run the speed test in the property? For example, good speeds directly by the router and lower speeds in a bedroom, etc?

 

Thanks

 

Michelle

 

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Message 8 of 11

Thanks @ferguson  I added the screenshots now. I got just 1 eero

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ferguson
Community Star
Private Message TalkTalk
Message 9 of 11

@SANTHOSHSUDHEER 

The eero shows the actual connection rate of your full fibre service. Any other speed test will vary depending on device used, individual wireless capabilities etc. If you want to post any results feel free, but don't try to attach them as a file, any screenshots can be attached using the camera/picture icon. 

 

How many eeros do you have?

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Billx
Enlightened One
Private Message TalkTalk
Message 10 of 11

Very good question.

 

Bill