UFO hub - red battery fault light

[hpgsmith]

After the outage in York last night our UFO hub red fault light is permanently on, which indicates a faulty backup battery - where/how do I report this ? 

[Michelle-TalkTalk]

Hello,

Thanks for the update 🙂

Thanks

[hpgsmith]

Hi - I've posted a request with UFO York thanks

[Michelle-TalkTalk]

Hello,

I'm sorry to hear this. Can I just confirm, have you been in contact with the UFO Team directly?

Thanks