Some Fast Broadband / FTTC can still simply be renewed, @acftus.
Sometimes the internet is upgraded to Full Fibre and copper left behind for the landline as an interim measure.
VOIP must be ordered at the same time as a Full Fibre order, if you are upgrading the whole thing.
You won't know till much nearer the time what is available in your area. It's very much on a case by case basis.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
