New Fibre router ?

[Idlevox7]

We recently had talk talk fibre upgrade installed. We’d received a new router, but the installer said it’s the same as the old one, so no need to install. Is this correct? Or is the new router ‘fibre ready’? 
They principally look the same except the new router has a telephone socket on rear, old one doesn’t. Will new hub improve service at all or is it just hassle changing all passwords on connected devices and no improvement? Thanks

[Michelle-TalkTalk]

Morning,

Please let us know if you need any further assistance.

Thanks

Michelle 🙂

[Gondola]

The Wi-Fi Hub 2 does have a phone port at the rear, the green socket, that is there if your Fibre upgrade package includes digital voice for phone calls.

If you decide to use the Wi-Fi Hub 2 in place of the original Wi-Fi Hub then you can change the Wi-Fi name and password to be the same as the original that then means you don't need to change any settings on your connected devices.

The Full Fibre Support Hub is your go-to resource for information, guides and LiveChat with the Full Fibre Team.

To speak to the Full Fibre team about an order start a LiveChat here:

 Full Fibre LiveChat

 Full Fibre Support Hub

 TIP - Scroll down the Full Fibre Support Hub page to GET IN TOUCH. if you don't see a blue Chat now button then pause tracker blocking in the browser, ad-blockers or similar blocking software to avoid conflict with LiveChat's operation

Opening hours are here:  When to contact TalkTalk?

Calls to the Full Fibre team on 0345 172 0074 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate or included in your UK mobile allowance.

Full Fibre Help

 Full Fibre - Set up your Wi-Fi Hub 2