Wi fi channel changing

[Spiralvortex]

The wireless channel on the TalkTalk WiFi Hub (Sagecom) keeps changing despite the fact it has been manually set to a static channel. It has taken some time discover that it is TalkTalk that are doing this in the name of WiFi optimisation.

Please could TalkTalk kindly change the settings on their end to allow a static wireless channel to be selected on the router?

Also, can this be made a permanent change this time?

[Michelle-TalkTalk]

Morning,

Just checking back in to see if everything has been ok since your last post?

Thanks

[Karl-TalkTalk]

Hi

Our team are always ready to help.

Just as an FYI for you, optimisation is turned off at the router.  If you replace the router, factory reset the router, or the firmware is updated, then optimisation will turn back on, but we can turn it off quickly 🙂

Regards,

Karl. 

[Spiralvortex]

Many thanks for your swift response.

[Chris-TalkTalk]

Hi Spiralvortex,

I've disabled wifi optimsation as requested

Chris