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FIbre Support

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WiFi Channels keep changing

djmclean
First Timer
Private Message TalkTalk
Message 4 of 4

Hello,

Please could you turn off my Wi-Fi optimisation so that my router will stay on the channels I have selected, instead of the channels my neighbours are using. I understand this is something that has to be done at your end.

Thanks,

Darren

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3 REPLIES 3

Message 1 of 4

Hi Darren

 

I'm so glad to hear this 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks

 

Debbie 🙂

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djmclean
First Timer
Private Message TalkTalk
Message 2 of 4

Thanks Debbie, it's all looking good now!

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Darren

 

I've switched the WIFI optimisation off as requested, please let us know how the connection compares.

 

Thanks

 

Debbie 🙂

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