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on 09-11-2023 11:09 PM
Hello,
Please could you turn off my Wi-Fi optimisation so that my router will stay on the channels I have selected, instead of the channels my neighbours are using. I understand this is something that has to be done at your end.
Thanks,
Darren
on 10-11-2023 01:48 PM
Hi Darren
I'm so glad to hear this 🙂
I have sent you a Private Message with a link to a short survey for the Community.
Thanks
Debbie 🙂
on 10-11-2023 01:45 PM
Thanks Debbie, it's all looking good now!
on 10-11-2023 06:39 AM
Hi Darren
I've switched the WIFI optimisation off as requested, please let us know how the connection compares.
Thanks
Debbie 🙂