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FIbre Support

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Wifi changing channel overnight

Nobag
Team Player
Private Message TalkTalk
Message 22 of 22

Hello. For the last few weeks the Wi-Fi has been resetting itself from channel 6 or 11, back to channel 1 which is what my neighbours router is set to. This is causing the 2.4ghz to drop out which is affecting my smart plugs and thermostats, also my Ev charger which is set to charge on off peak times. Is it possible to update the software or lock the channel to the desired channel.

Thanks for any help

 

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21 REPLIES 21

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Morning,

 

Would you mind rebooting the router first and re-check to see if this is still happening please?

 

Thanks

 

Michelle

 

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