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FIbre Support

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Wifi channel optimization

oloolo
Conversation Starter
Private Message TalkTalk
Message 7 of 7

Hi, please can you turn off the WiFi optimization on my FAST5364? You had switched it off before but I needed to reset my router and it appears to have come back, thanks

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6 REPLIES 6

Message 1 of 7

Hi @oloolo 

 

That's great 🙂

 

If you do experience any further issues then please let us know.

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks

 

Debbie

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oloolo
Conversation Starter
Private Message TalkTalk
Message 2 of 7

Hi, yes the channel has not changed for at least 24 hours so looks good,

Thanks! 

Message 3 of 7

Hi @oloolo 

 

How's the connection been since the WIFI optimisation was switched off?

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Message 4 of 7

Hi @oloolo 

 

No problem 🙂

 

If you do experience any further issues then please let us know.

 

I have also sent you a Private Message with a link to a short survey for the Community.

 

Thanks

 

Debbie

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oloolo
Conversation Starter
Private Message TalkTalk
Message 5 of 7

That was quick, thanks! 

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi oloolo

 

Apologies for this.

 

I've switched the WIFI optimisation off again for you.

 

Thanks

 

Debbie

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