Wireless Optimisation turn off!

[Kately]

Hi, can you please turn off the wireless optimisation on my Fast5364 router again?

An agent reset it to factory settings, yesterday, and now the 2,4g channel is resetting to channel 1, when I need it on channel 7 to avoid other signals in and around our house.

Thank you in anticipation!

Kately

[Debbie-TalkTalk]

Hi Kately

I'm so glad to hear this, thanks for letting me know.

If you do experience any further issues with the WIFI optimisation then please let us know.

Thanks again.

Debbie

[Kately · Accepted solution]

Sorry for the late reply!! Everything is back to normal, thank you!

Hopefully the ongoing works on our lines will be finished soon and the connection speed and stability settle.

Thanks again, your work is much appreciated!!

[Debbie-TalkTalk]

Hi Kately

How's the connection been since the WIFI optimisation was switched off?

[Debbie-TalkTalk]

Hi Kately

Apologies for this.

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie