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FIbre Support

Get expert support with your Fibre connection.

Work VPN not working

Leeh8
Participant
Private Message TalkTalk

6 hours ago

Message 4 of 4

Hello,

 

I have been unable to connect to my work VPN since Monday 16th September. All week I have been trying various fixes with my computer and even tried a replacement computer with no success, but now seeing the other posts this week with the same problems it seems that it is a TalkTalk settings issue. All the other devices in my house are still working fine.

 

Could you look into a fix for me as well please?

 

I am using Cisco Anyconnect VPN and my router is FAST 5364-3 T8.

 

Thanks in advance.

 

Regards

Lee.

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Leeh8

5 hours ago

Message 1 of 4

Hi @Leeh8 

 

I'm so glad to hear this, thanks for letting me know 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Leeh8
Participant
Private Message TalkTalk
In response to Debbie-TalkTalk

5 hours ago

Message 2 of 4

Hi Debbie,

 

That's worked! Thanks so much for the swift fix!

 

Regards,

Lee.

Debbie-TalkTalk
Support Team
Staff
Private Message

5 hours ago

Message 3 of 4

Hi @Leeh8 

 

Apologies for this.

 

I've made a change to your router firmware, please can you retest?

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