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on 19-05-2024 09:44 PM
Hi
I am having a problem with my internet connection again.For the past couple of hours it was an intermittent connection and now the modem is flashing orange.Last time i had this happen i bought a second hand modem that solved it for a few months.Would it be possible to send me a new modem so i can use that please.I am on fibre 65.
on 22-05-2024 10:45 AM
Hi @crazyhorse1
That's great news, thanks for letting us know 🙂
I have sent you a Private Message with a link to a short survey for the Community.
Thanks again.
Debbie
on 22-05-2024 10:42 AM
Hi
Yes thank you so much! we are back up and running.
on 22-05-2024 09:32 AM
Good morning,
Just checking back in to see if the replacement router has arrived?
Thanks
Michelle
on 20-05-2024 10:19 AM
Hi crazyhorse1
Thank you 🙂
Debbie
on 20-05-2024 10:14 AM
Thanks, will do
on 20-05-2024 08:21 AM
Hi crazyhorse1
I'm sorry to hear this.
I've ordered a replacement router, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie