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FIbre Support

Get expert support with your Fibre connection.

flashing orange light on modem

crazyhorse1
Popular Poster
Private Message TalkTalk
Message 7 of 7

 Hi

I am having a problem with my internet connection again.For the past couple of hours it was an intermittent connection and now the modem is flashing orange.Last time i had this happen i bought a second hand modem that solved it for a few months.Would it be possible to send me a new modem so i can use that please.I am on fibre 65.

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6 REPLIES 6

Message 1 of 7

Hi @crazyhorse1 

 

That's great news, thanks for letting us know 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Message 2 of 7

Hi

   Yes thank you so much! we are back up and running.

Anonymous
Not applicable
Staff
Private Message
Message 3 of 7

Good morning,

 

Just checking back in to see if the replacement router has arrived?

 

Thanks

 

Michelle

 

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Message 4 of 7
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crazyhorse1
Popular Poster
Private Message TalkTalk
Message 5 of 7

Thanks, will do

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi crazyhorse1

 

I'm sorry to hear this.

 

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

 

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