flashing orange light on modem

[crazyhorse1]

 Hi

I am having a problem with my internet connection again.For the past couple of hours it was an intermittent connection and now the modem is flashing orange.Last time i had this happen i bought a second hand modem that solved it for a few months.Would it be possible to send me a new modem so i can use that please.I am on fibre 65.

[Debbie-TalkTalk]

Hi @crazyhorse1 

That's great news, thanks for letting us know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

[crazyhorse1]

Hi

   Yes thank you so much! we are back up and running.

[Michelle-TalkTalk]

Good morning,

Just checking back in to see if the replacement router has arrived?

Thanks

Michelle

[Debbie-TalkTalk]

Hi crazyhorse1

Thank you 🙂

Debbie

[crazyhorse1]

Thanks, will do

[Debbie-TalkTalk]

Hi crazyhorse1

I'm sorry to hear this.

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie