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FIbre Support

Get expert support with your Fibre connection.

no Internet

judyj1
First Timer
Private Message TalkTalk

16 hours ago

Message 3 of 3

I wonder why does it say connected without internet? I noticed this problem occour mainly during night. Anybody has/had a similar problem and how did you resolve it.

Thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 3

Hi @judyj1 

 

Have you tried Keith's suggestion of rebooting the router?

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KeithFrench
Community Star
Private Message TalkTalk

8 hours ago

Message 2 of 3

That means that your device is connected to the router, it will then attempt to see if it can connect from the router to the internet, which is where it fails. This can be due to several reasons, but the easiest fix is probably to reboot the router. If it is still causing problems, what devices are affected & how do they connect to the router, via wireless or an Ethernet cable?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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