What package were you on, @tonybland?
What were you told the guaranteed minimum speed was in your contract?
For faults like this, you need to give Talktalk a month or so to sort before negotiating leaving without early termination fees or the out of contract notification period.
So much more information is needed in your post.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
