150 Full Fibre

[dougan1963]

If I change from 65 fibre to 150 full fibre, will I be transferred to Utilities Warehouse?

Also, will I loose access to my @Tiscali emails if it does so?

[Philile-TT]

@dougan1963 that is great, thank you for the update. 

[dougan1963]

Yes, I was offered a better deal on fibre 65, but decided to have full fibre, as it actually worked out cheaper 

[Philile-TT]

@dougan1963 did you get the assistance you needed? 

[dougan1963]

I was put through to the loyalty team via chat

[ferguson]

Ace, that's a good deal.  🙂

[siphosethu-TT]

Hi there @dougan1963, I would advise you contact our loyalty team so they can advise you more on that and how everything works along with the prices. Thanks

03451720088

Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed 

[dougan1963]

I have opted for a full fibre 150 contract, fixed at £24 per month for 2 years, so no price rises.

[siphosethu-TT]

Hi there @dougan1963, will await your feedback since you've already received help. Thank you very much @ferguson.

[dougan1963]

Will do 

[ferguson]

Cool, let us know how you get on. 

[dougan1963]

I will be!

[ferguson]

Well then just contact the customer loyalty team and see what they can do for you!  🙂

[dougan1963]

No, I have not been notified.

My 65 fibre contract has expired, so was looking at 150 full fibre, as the monthly cost is cheaper than 65 fibre 

[ferguson]

Have you been notified that you are being switched to Utilities Warehouse? If it is because you are currently on a G.fast service then I do not believe it is possible. And in any case it may be too late.