Additional eero?

[surfer777]

https://community.talktalk.co.uk/t5/Articles/About-Total-Home-Wi-Fi/ta-p/2813274 

states:

"If you've moved your eeros around and you're still not getting coverage everywhere you need it, you might need more eeros in your home network.  Message our live chat team to request additional eeros for your home."

Unfortunately, "message our live chat team" brings up a chat with a BOT which is, frankly, utterly useless.  There must be a better way to arrange this than putting your customers through a frustating battle with Artificial Stupidity.

So, please, how do I go about getting an additional eero from you?

Thanks.

[KeithFrench]

Thanks for that @surfer777 this should be easy to resolve in that case. I have asked one of TalkTalk's support to pick your thread up and sort this for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

[surfer777]

Openreach

[KeithFrench]

Was your Full Fibre provided by Openreach, CityFibre or another company?