Awaiting New Router/Hub

[clixby2024]

Hi, I was told on Monday I'd be sent a new HUB as ours packed in, but no sign or message about it since. I was wondering what the status is please. Thanks

[Karl-TalkTalk]

Hi

Thanks for confirming.

Regards,

Karl. 

[clixby2024]

Hi Karl,

Yes it did, many thanks for sorting it.

We are fully back up and running now.

thanks

[Karl-TalkTalk]

Hi

Just following up, did the Router arrive ok ?

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

I've checked this morning and I am showing a router dispatch with a tracking number.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

No, ignore any emails, I've processed the order with a final price / cost of 0.00

So there will be no charges applied.

Karl.

[clixby2024]

I have just seen the email and it says It is a one of cost of £120, is this correct? Thanks

[Karl-TalkTalk]

No Problem 🙂

Karl 

[clixby2024]

Hi Karl,

Thankyou, I had thought it was odd to not see any messages regarding it being sent out.

 I shall come back and check in 24 hours. Thanks.

[Karl-TalkTalk]

Hi

I cannot see an open order for a Hub at the moment but do see notes about a manual order request.  I'll process an order for a hub now, check back in 24hrs and I can see if this has been dispatched.

Thanks  

Karl.