Blacklisted IP Address Allocations

[LivingWise]

I am a full fibre 150 customer. Recently my IP keeps changing and for some reason the one I get allocated is always blacklisted (I use MXTool box to check). This has the effect of locking out my incoming email via my domain servers and I have to contact my domain host to whitelist the new IP to get my email to pull through. The frequency of these changes is becoming worse - the last four dates were 30.10.24, 22.11.24, 26.12.24 and now today. Luckily my host is excellent and very responsive, but I need to find a way of stopping this happening as it is causing issues when I need to be able to receive incoming mail outside working hours. Does anyone have any suggestions please? 

[Divsec]

Hi @LivingWise spending your money here but how about an uninterruptible power supply? I have no experience with them but they can be purchased for under £100?

[LivingWise]

Hi @Divsec, luckily my host (the very excellent YourNameHere 🙂) whitelisted the new IP within a few hours from notification so all mail is coming through again, but I will get a VPN set up to test. It doesn't help that we get power outages where we live so this knocks the router out and is often (though not always) the reason the IP resets, but it is immensely frustrating that every IP address TalkTalk allocates to me is always blacklisted (mostly by Spamhaus Zen and Barracuda, but often several others also) so unless TalkTalk can find a way around this, I need a contingency plan!

[Divsec]

Hi @LivingWise I hope it works for you, worth a try until the pros get back on Monday.

Please do let me know how you get on, even if it's not a success 😞 

[LivingWise]

Hi @Divsec Many thanks for your prompt reply and escalation. I have not used a VPN at all, so will certainly look into that. I was not aware that it could help prevent my incoming mail from my host server being blocked when the TalkTalk IP changes to another blacklisted one, so it is a great tip! Thank you also for the recommendation of Proton. I'm aware of them as a company of great reputation, so will do some research into their VPN offerings. 

[Divsec]

Hi @LivingWise I'm guessing you have tried using a VPN part or all of the time?

I use Proton free but have had good experiences with Nordvpn and others.

your post has been escalated and you should hear Monday.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.