I am a full fibre 150 customer. Recently my IP keeps changing and for some reason the one I get allocated is always blacklisted (I use MXTool box to check). This has the effect of locking out my incoming email via my domain servers and I have to contact my domain host to whitelist the new IP to get my email to pull through. The frequency of these changes is becoming worse - the last four dates were 30.10.24, 22.11.24, 26.12.24 and now today. Luckily my host is excellent and very responsive, but I need to find a way of stopping this happening as it is causing issues when I need to be able to receive incoming mail outside working hours. Does anyone have any suggestions please?
Hi @Divsec Many thanks for your prompt reply and escalation. I have not used a VPN at all, so will certainly look into that. I was not aware that it could help prevent my incoming mail from my host server being blocked when the TalkTalk IP changes to another blacklisted one, so it is a great tip! Thank you also for the recommendation of Proton. I'm aware of them as a company of great reputation, so will do some research into their VPN offerings.
Hi @LivingWise I'm guessing you have tried using a VPN part or all of the time?
I use Proton free but have had good experiences with Nordvpn and others.
your post has been escalated and you should hear Monday. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.
