I’m at a stage of complaint for a delay in installation (given by talktalk) for which talktalk has absolved itself by saying that it goes by the date that bt Openreach give (so as to avoid auto compensation). Dates are a month apart so I waited that long to be connected, made the obvious complaint to experience the same service as many in this community with regards to shocking communication and customer service. I was last contacted 10 days ago to be told that the complaint is now being handed over to ceo office. Unbelievable experience as they have left me high and dry!
