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Can I get a phone that does not require a digital voice adaptor

user10101
First Timer
Private Message
Message 5 of 5

Hello, I have recently moved to full fibre and I am using the digital voice adaptor to connect my eero to my phone base set. Is it possible to get a digital phone with an ethernet socket so that I can connect the eero directly to a phone base set? Hence removing the need for a digital voice adaptor.

 

Thanks

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4 REPLIES 4

Anonymous
Not applicable
Staff
Private Message
Message 1 of 5

Morning,

 

When using VOIP with the eero, the digital voice adapter is required.

 

Thanks

 

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user10101
First Timer
Private Message
Message 2 of 5

Thanks, I was looking for this option just for simplicity. I have been told by TalkTalk to use the eero router with full fibre and its been setup by the engineer. Sounds like something Talk Talk may market in the future. I called TalkTalk about this suggestion but they did not know and told me to continue with the adaptor.

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mrwrighty
Enlightened One
Private Message TalkTalk
Message 3 of 5

Unfortunately TT do not disclose the SIP configuration for VOIP so there is no chance of adding a 3rd party VOIP adapter or VOIP phone to the TT network.

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

TalkTalk do not market such a phone and I don't know the spec of the digital voice adapter to recommend anything compatible.

 

Another alternative would be to get a Sagemcom Hub 2 (FAST5464) as that has the phone port built into so no adapter required. You could try asking the loyalty department if you could swap it out & return the Error & ATA.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support