Can't make or receive phone calls.
on 14-06-2023 07:36 AM
Message 2 of 2
Had FTTP fitted yesterday with Eero 6 and a Grandstream device . Good dialling tone. Have tried a different phone and the usual turn it all off and back on again. But still can't make or receive phone calls. Any ideas?
Also they have left the old copper phone line connected to the side of the house and this is still working. Is this usual?
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Connection
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eero
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Engineers
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1 REPLY 1
on 14-06-2023 07:41 AM
Message 1 of 2
Morning,
I'm sorry to hear this. Can I just confirm, have you tried all the steps in the below help guide?
Problems using your digital phone service - TalkTalk Help & Support
Thanks
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