We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Can't make or receive phone calls.

RobD42
Team Player
Private Message

on ‎14-06-2023 07:36 AM

Message 2 of 2

Had FTTP fitted yesterday with Eero 6 and a Grandstream device . Good dialling tone. Have tried a different phone and the usual turn it all off and back on again. But still can't make or receive phone calls. Any ideas?

Also they have left the old copper phone line connected to the side of the house and this is still working. Is this usual?

Labels:
0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎14-06-2023 07:41 AM

Message 1 of 2

Morning,

 

I'm sorry to hear this. Can I just confirm, have you tried all the steps in the below help guide?

 

Problems using your digital phone service - TalkTalk Help & Support

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


© TalkTalk 2024