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SVITLANAVLADENOVA
First Timer
Private Message TalkTalk
Message 4 of 4

We had an appointment with the engineer today but we have to reschedule it as we are currently in the hospital

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi

 

If this was a Home Move, then they will need to get in touch with the Home move Team directly to re-arrange.

 

Karl.

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Message 2 of 4

@Karl-TalkTalk, it looks like this was the home move appointment. 

 

So not just a routine engineer appointment. 

 

Does @SVITLANAVLADENOVA, need to rearrange with the home move team?

Gliwmaeden2, a fellow customer.

Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

If the engineer appointment is for today, it would be to late to cancel as this would have been assigned to the local engineer already.

 

When you are able, if you can get in touch after today, and another engineer can be arranged.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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