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DVA not working on new full fibre install

Willb67
First Timer
Private Message TalkTalk

on ‎01-08-2024 11:08 PM

Message 3 of 3

I cannot get my DVA to work with my eero 6. New install with everything else working ok. Have tried all the suggested fixes at this end. Can someone help?

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎02-08-2024 09:39 AM

Message 1 of 3

Hi Willb67,

 

How are you getting on, have you tried Keith's suggestion?

Chris

Chris, Community Team 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎02-08-2024 08:33 AM

Message 2 of 3

What lights are on the DVA?

 

Have you tried connecting the DVA directly to the oONT in place of the Eero and pressing the reset button? If that works then reconnect everything as it should be.

 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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