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Delayed installation

Xorn_KW
First Timer
Private Message

on ‎24-05-2023 10:29 AM

Message 2 of 2

I was signed up by one of the talk talk team yesterday, he said I'd be given a provisional installation date and then I could change it to closer to when my current contract ran out which is December, he said I could book an install date for around mid November but the text reply service won't allow me to book it that far in advance

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎26-05-2023 08:59 AM

Message 1 of 2

Hi Xorn_KW

 

Unfortunately we can't book an engineer visit that far in advance.

 

I would suggest cancelling the order and placing this again at least 30 days before your current contract end date.

 

Thanks

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