Further to the above. I have just had the misfortune of speaking to "Kendra" in the so called Technical Support. I want the executives to listen to the entirety of the call...I have never heard anything like it in my life. She purposefully goaded me and then did a comical laugh out loud down the phone to me (this is after me being on hold for the 8th time - this last time being 2 hours). It is difficult to put into words the outrageousness of my experience on the call. She seemed unhinged and should not be allowed to speak to customers. Unbelievably poor service.
I will not be continuing with this order. Talk Talk need to cancel anything to do with my service immediately. I cannot have any more of my time abused by them and I refuse to be treated in the way that I have been spoken to. I will do my upmost to try to get somebody senior to listen to this call as I would hope that they will ensure that Kendra is exited from the organisation urgently.
