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EEro Pro 6

B-Lee
First Timer
Private Message
Message 2 of 2

Can anybody tell me if this is a dead duck?

 

I bought an Eero Pro 6 from an eBay seller to complement my set up.

 

There is a problem, having been on the phone hours to Eero support, and the device needs to be replaced.  Problem is, it is "owned by TalkTalk".  Putting aside whether or not I should see my money back (confident that I will with PayPal's guarantee) I wondered if it would be possible to have TalkTalk allow it to be free of their control, or is this a never in a million years?

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk
Message 1 of 2

Any eero supplied by TalkTalk is locked down. Re-sellers on eBay are chancing it, frankly. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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