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on 05-11-2025 10:36 PM
I've just upgraded from 150 to 500 package.
I've been happily using my eero that was supplied for 4 years and it's been great.
When I upgraded, they told me I had to use the new hub and it will be better. Id much rather keep the eero as I've bought additional extenders.
They've sent a returns bag with the new router. Can I just keep the eero and return the new router in the returns bag?!
Assuming the eero will work it's annoying if they want it back
on 13-11-2025 09:16 AM
Hi @Scott1234567891 let us know if you still need assistance.
06-11-2025 02:52 PM - edited 06-11-2025 02:59 PM
Hi,
If it,s the latest Hub 3 and doesn,t have a stand at the rear of it and If you definitely don,t need it, I,ll take it 😛.
I, too up graded from FF150 to FF500 and was using the eeros but have used the Hub 3 since my Go Live date.
Cheers.
on 05-11-2025 10:38 PM
You can continue using the eero. And I don't see why you need to send anything back, you didn't ask for the Hub 3, did you?