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Eero 6

Gateman148
First Timer
Private Message TalkTalk

on ‎10-04-2024 07:52 PM

Message 3 of 3

Just upgraded from Fibre 65 to 150 and received Eero 6 today.

Problem 1.    My previous TalkTalk hub has a phone socket and four Ethernet sockets plus a WPS Button. Connecting my landline phone was therefore very easy but the Eero does not appear to support this as it only has two ethernet sockets.

Problem 2.  I can't get my Mac to connect wirelessly to my HP printer now I've installed the Eero 6 whereas it was a simple matter with the TalkTalk hub by connecting it via the WPS button.

I have spent ages trying to sort this and cannot get through to the TalkTalk helpline.

Can anyone provide an explanation to my problems?

Thank you.

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk

on ‎13-04-2024 11:16 AM

Message 1 of 3

I agree with @Anonymous you should have also been provided with the Grandstream ATA for the Digital Voice. To answer your other questions:-

 

  1. No enough Ethernet ports. You can buy 5 port Gigabit data switches very cheaply online.
  2. The Eero does not support WPS at all. I do have a workaround if you still have your old router.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Anonymous
Not applicable
Staff
Private Message

on ‎11-04-2024 07:05 AM

Message 2 of 3

Morning,

 

Just to confirm, when you received the eero did you also receive a Grandstream Digital Voice Adapter, as this is how you would connect the phone?

 

What happens when you try to connect the printer?  - Problems connecting a device to eero - TalkTalk Help & Support

 

Thanks

 

Michelle

 

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