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on 07-01-2025 10:17 AM
Hi
My free full fibre upgrade including digital voice was carried out on the 31st Oct 2024 using the supplied Sagemcom Fast 5464-2.T4 router and went live almost straight away. However my existing contract expired on the 26th of Dec 2024 which I renewed online. Talktalk have sent me a new Eero router which does not include a socket for digital voice so I have been using the Sagemcom router.
From what I have read online the wi-fi on the Eero is not as good as the Sagemcom anyway, therefore should I keep the Sagemcom router ?.
Regards
Dave
on 10-01-2025 03:21 PM
OK, no problem 🙂
Chris
Chris, Community Team
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on 10-01-2025 03:00 PM
Please ignore my last post, I have been on a live chat with Manohr and he is sending me a Grandstream box so I can connect the phone to the Eero router. We shall see how that goes !
Regards
Dave
on 10-01-2025 02:06 PM
I see in my account that talktalk think I am using the Eero router, however as mentioned above I can’t use it.
As I do not have any wi-fi 6 equipment can I continue to use the Sagemcom Fast 5464-2.T4 router, and if so can you update my account to show this?.
on 07-01-2025 12:39 PM
If you use the adaptor you can use your mobile to take landline calls when you are away from hone (see video below)
on 07-01-2025 10:26 AM
Hi Bonzo71,
It's up to you really, you can continue to use the Sagemcom if your prefer or we can send you a digital voice adapter so that you can use the eero. Please let us know if you'd like the digital voice adapter
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences