Eero thingy

[Pash02]

Hi ya

I have just noticed after picking them up to dust both of my Eero routers are getting quite warm on their base's.

I am going to try and lift them bits of wood strips to sit them on so that there is air circulating around them. 

Is this normal?

Thanks ❤️ 

Oh yeah "Thingy" is a highly technical term. hahaha 

[ferguson]

The one you have, pic 1. 

[Anonymous]

Is that the one in pic 1 or 2.

[ferguson]

The model you posted reveals a huge heat sink when you remove the bottom plate:

.

[Anonymous]

I assume they rely on heat loss through the thin plastic walls if heat build up was an issue am sure they would have  made them with vents.

Seems the early ones got very hot -Eero unit over heating - Discussion Topics - eero Community

[ferguson]

The heat has to go somewhere ....

[Anonymous]

This is a bit weird mine looks like the one in the top picture with a raised rubber foot  all the way round the edge,  i have seen pictures (see pic 2) with a foot at each corner i assume the never version (if that's what it is) never gets hot enough to need the airflow underneath. 

[ferguson]

They do run warm, like a lot of electronic devices. If you examine the edges around the bottom you will see that they are slightly raised at the corners, so as long as you have them on a hard, flat surface then there is room for airflow underneath. 

[Anonymous]

---

"They are not overheating at all; it's just how they are"

Having read the OP I checked mine and as you say the bottom is warm the sides and top less so.

[KeithFrench]

Hi @Pash02 @sabelo-TT 

They are not overheating at all; it's just how they are. There are no air vents or fans in them; all the electronics are packed into a small casing, and the metal underside is the only way to dissipate heat. I normally put them on some old coasters.

[sabelo-TT]

 Thank you for that information. Please continue to monitor and if it does not get any better then please contact the specialist team above and they will be able to look into why this is the issue with your eero.

[Pash02]

Thanks, current temps are 34 and 34.2 c using a meal thermometer touching the base of each Eero for 30 seconds each

External air temp is 20.3 c

Thanks again 

[sabelo-TT]

Hey there @Pash02, thank you for raising this to us as I do understand. 

With your Eero's overheating/being warm is not normal as there will be a few instances which can cause this but by you stating that you will make means of placing them in a position where they would get air circulation, I will strongly advise that and see if they would still be warm overtime. 🙂 

In addition, should they continue to be warm even after you have tried the above stated, I will strongly advice for you to get in touch with our specialist team using 03451720074 Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed as the team will tackle this matter smoothly for you. 🙂 

Thanks.