Eerro external IP
on 17-02-2025 07:43 PM
Message 8 of 8
I just connect my new router Amazon eero. It connects but it gets to an error of External IP i tried everything possible in terms of troubleshooting but still not connecting. Please could someone help me.
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7 REPLIES 7
on 18-02-2025 03:17 PM
Message 1 of 8
Which router did you use previously to the eero?
Chris
Chris, Community Team
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on 18-02-2025 09:25 AM
Message 2 of 8
Absloute rubbish I'm supposed to work from home today. I've been migrated ages ago. She'll got nothing to do with this
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on 18-02-2025 09:24 AM
Message 3 of 8
OK, could I just ask, are you an ex-Shell customer? If you are then have you tried contacting the Shell migration team, they should be able to help
Chris
Chris, Community Team
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on 18-02-2025 08:23 AM
Message 4 of 8
Yes
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on 18-02-2025 08:21 AM
Message 5 of 8
Hi Jaber2024,
How are you getting on, are you still getting the error?
Chris
Chris, Community Team
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on 17-02-2025 08:43 PM
Message 6 of 8
Done
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on 17-02-2025 08:12 PM
Message 7 of 8
If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.
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