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Eerro external IP

Jaber2024
First Timer
Private Message TalkTalk
Message 8 of 8

I just connect my new router Amazon eero. It connects but it gets to an error of External IP i tried everything possible in terms of troubleshooting but still not connecting. Please could someone help me.

 

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7 REPLIES 7

Message 1 of 8

Which router did you use previously to the eero?

Chris

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Message 2 of 8

Absloute rubbish I'm supposed to work from home today. I've been migrated ages ago. She'll got nothing to do with this

 

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Message 3 of 8

OK, could I just ask, are you an ex-Shell customer? If you are then have you tried contacting the Shell migration team,  they should be able to help


Chris

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Message 4 of 8

Yes

 

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Message 5 of 8

Hi Jaber2024,

 

How are you getting on, are you still getting the error?

Chris

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Jaber2024
First Timer
Private Message TalkTalk
Message 6 of 8

Done

ferguson
Community Star
Private Message TalkTalk
Message 7 of 8

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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Anonymous User