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Equipment not yet Delivered

CaptainMorgan1
First Timer
Private Message TalkTalk

on ‎27-01-2025 03:05 PM

Message 4 of 4

Order placed a month ago. So far I have received one VOIP the other week.

But I have still not received the full order:

Digital Voice Adaptor 2 x eero Pro 6s

 

Also the engineer will arrive very soon on Thursday (30/01/2025)

 

I am not able to go through TalkTalk bot>agent chat either, so have posted this issue here.

 

Many thanks. 

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
In response to CaptainMorgan1

on ‎28-01-2025 06:58 AM

Message 1 of 4

Morning,

 

Equipment can arrive up to 24hrs prior to the installation. Please let us know how you get on.

 

Thanks

 

Michelle

 

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CaptainMorgan1
First Timer
Private Message TalkTalk

on ‎27-01-2025 04:50 PM

Message 2 of 4

Thank you, Keith.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎27-01-2025 04:05 PM

Message 3 of 4

They should arrive in the next day or so, alternatively the installer may bring them on the day.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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