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Equipment not yet Delivered

CaptainMorgan1
First Timer
Private Message TalkTalk

on ‎27-01-2025 03:05 PM

Message 4 of 4

Order placed a month ago. So far I have received one VOIP the other week.

But I have still not received the full order:

Digital Voice Adaptor 2 x eero Pro 6s

 

Also the engineer will arrive very soon on Thursday (30/01/2025)

 

I am not able to go through TalkTalk bot>agent chat either, so have posted this issue here.

 

Many thanks. 

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to CaptainMorgan1

on ‎28-01-2025 06:58 AM

Message 1 of 4

Morning,

 

Equipment can arrive up to 24hrs prior to the installation. Please let us know how you get on.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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CaptainMorgan1
First Timer
Private Message TalkTalk

on ‎27-01-2025 04:50 PM

Message 2 of 4

Thank you, Keith.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎27-01-2025 04:05 PM

Message 3 of 4

They should arrive in the next day or so, alternatively the installer may bring them on the day.

Keith
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