FULL FIBER UPGRADE

[DNSBXTR]

OPENREACH ENGINEER IS HERE INSTALLING CABLE. HE INFORMS US WE NEED A NEW DEVICE TO FIT TO THE ROUTER, IT SEEMS THIS ITEM IS PROVIDED BY TALKTALK BUT IT HAS NOT ARRIVED.

I THINK IT IS CALLED A GRANDSTREAM DEVICE.

WE NEED THIS IN ORDER TO PREVENT LOSS OF PHONE LINE WHICH IS COPPER CURRENTLY.

PLEASE ADVISE ASAP

MR D Baxter

[Chris-TalkTalk]

Hi DNSBXTR,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris