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on 14-08-2025 08:46 AM
I have just gone live with Fibre 150. I was sent a new router but my old router works fine and I have the new speeds as required. Do I need to install the new router as everything works fine with the old one?
The only thing I can think of is that I need the new router for digital calling. Is this correct?
If I don't want to use digital calling, do I return the new router as it is a lot of trouble to sync all devices with the new router?
on 14-08-2025 11:12 AM
Thanks for that, you have the Sagemcom Wi-Fi hub 2 at the moment, which fully supports digital voice & is compatible with Full Fibre 150. You can use that if you prefer, but the Hub 2 is of lower specification than the Hub 3. The Hub 2, for example, only supports Wi-Fi devices connecting using the Wi-Fi 5 mode or below and WPA2 security. The Hub 3, by comparison, allows connections to use Wi-Fi 6 with compatible devices & also offers higher Wi-Fi security via WPA3, again with compatible devices.
I much prefer the Hub 3 to the Hub 2, but the choice is yours.
Keith
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on 14-08-2025 10:44 AM
Current version is 5424-2T4; WiFi Hub. New one is WiFi Hub 3.
Landline works at the moment and is plugged into old router.
What is WiFi 6?
on 14-08-2025 10:29 AM
What make/model of old router do you have? Not knowing which one you have, it will need to support Digital Voice, if you want to carry on using a landline & have requested to retain this service on upgrade.
The one that you have been supplied with Fibre 150 was probably the new Sagemcom Wi-Fi Hub 3, which certainly supports digital voice and is a very good router supporting Wi-Fi 6.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?