Force Majeure in York ?????

[Archer2]

HI 

For anyone who has had trouble with the outage in York. Seems like its beyond Talk Talks control wonder what that means for compensation ? 

any legal experts on here able to advise what to do next, seems a bit unfair that anyone who has been without a service that we pay for in good faith for over a week is left uncompensated? 

would be interested in finding out if anyone has incurred costs due to the internet being out in their home (travel to the office). I know i have  

[Gliwmaeden2]

Staff will be back during the day, @Archer2.

Once it's resolved, automatic compensation will be calculated:

https://community.talktalk.co.uk/t5/Articles/About-your-auto-compensation-credit/ta-p/2326583

You can check further details about what is covered for residential services in the Ts&Cs (accessed via the link at the foot of the page).

[Archer2]

Hi 

no it’s still not working the LOS light is still flashing red 

[Archer2]

Hi 

No the LOS light is still RED i have reset this by unplugging everything joining the control unit inside the large white box and still nothing ? 

[Michelle-TalkTalk]

Morning,

Can I just confirm, is your connection now working?

Thanks