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Full Fibre with Digital Voice

ArrowOne
Conversation Starter
Private Message

on ‎19-12-2024 11:15 AM

Message 3 of 3

Currently have Full fibre with copper wire for my phones.

 

If I switch to Digital Voice, how do I connect my phones. My Talktalk router does not have a phone socket.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎24-12-2024 10:19 AM

Message 1 of 3

Hi ArrowOne

 

There is no set date for the copper switch off at the moment, but we will have to replace your equipment to allow VOIP to be used at that time. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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KeithFrench
Community Star
Private Message TalkTalk

on ‎19-12-2024 11:50 AM

Message 2 of 3

I assume that the full fibre was Openreach, not City Fibre? I have asked one of TalkTalk's support to pick your thread up and advise you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.


Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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