Full fibre missed calls every 30 minutes

[mkravos]

Last week we were upgraded to full fibre and now we’re getting “missed call” messages on the phone every 30 minutes from an “unknown number”. Can you please fix this?

[Debbie-TalkTalk]

Hi @mkravos 

No problem 🙂

I will check in again with you on Thursday to make sure this issue has been resolved.

[mkravos]

Ok, thanks.

[Debbie-TalkTalk]

Hi @mkravos 

Thanks for updating your Community Profile.

I've made the change to the setting, please can you monitor the line over the next few days and let us know how you get on.

Debbie

[Debbie-TalkTalk]

Hi @mkravos 

Apologies for this.

Please can you add your name and TalkTalk account number to your Community Profile, I can then apply the fix to your line.

Thanks

Debbie