Future Fibre Router hasnt arrived

[MikeyH]

Bt is here today installing the fibre for my upgrade to Full FIber 500.   But my Talktalk router hasn't arrived.

When will this be dispatched?

Kind Regards

Mike

[Chris-TalkTalk]

Thanks but could you try resubmitting the form as there's just a zero for the account number

Chris

[MikeyH]

conformed those details

[Chris-TalkTalk]

Hi MikeyH,

I've sent you a PM to confirm some details so that we can look into this further

Thanks

Chris

[MikeyH]

Yes I have a router with my current Talktalk Fibre65 package.   

[Michelle-TalkTalk]

Morning,

You mention that this is an upgrade, do you currently have a TalkTalk router at the moment?

Thanks