Ghost/phantom calls since fibre installed with traditional Bell phones

[gazonline]

I'm having ghost calls with a single ring and no number displayed since changing to fibre. Seems to happen at random times and throughout the day/night.

[Debbie-TalkTalk]

Hi gazonline

Thank you. Please let us know if you do experience any further issues.

Debbie

[gazonline]

Thank you, i'll monitor and let you know. 

[Michelle-TalkTalk]

Hi again,

This should now be resolved. Please can you retest and let us know how you get on.

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. I've asked our team to apply the fix for this and will post back to confirm as soon as this has been completed.

Thanks

Michelle

[gazonline]

Thanks for the quick reply 🙂 I've updated my info as suggested so hopefully they will resolve. Thanks

[Gliwmaeden2]

It's a known issue, @gazonline.

Staff should be able to get this fixed after the weekend. 

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