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NEED SOME HELP?

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Howe do you get to talk to a reaLperson to resolve an issue?

ubdercool
First Timer
Private Message TalkTalk
Message 3 of 3

I have spent  hours an chats . All i want to do is reset my account to access my account.  it should take max 5 mins.  to access

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

Staff won't be back on the forum now until Monday.

 

Try phoning 0345 172 0088 if you want this looked into in the meantime.

 

If you are happy to wait, then please update your info as requested by @nambuso-TT 


Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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nambuso-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi there ubdercool. I am very sorry to hear this, I will look into this for you. In the meantime please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info


 

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