Hub 2

[Oldboy2024]

I've got an engineer coming to day to upgrade to full fibre and digital voice, but I've noticed I only have talktalk hub 1 (the one without the phone connection) and I haven't heard anything about receiving the new hub 2. Do I need to contact talktalk or will the engineer bring one?

[Chris-TalkTalk]

OK, thanks for letting us know 

Chris

[Oldboy2024]

hi, sorry for the late reply. everything is fine

[Michelle-TalkTalk]

Hello again,

Thank you. I've checked and we've received an update from the FTTP Team to advise that the engineer will bring/provide the equipment. Please let us know how you get on.

Thanks

Michelle

[Oldboy2024]

Just updated

[Michelle-TalkTalk]

Hi,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Oldboy2024]

It was the free upgrade going from 65 to 150

[Michelle-TalkTalk]

Morning,

Thanks for your post. Which FTTP speed package have you upgraded to please?

Michelle