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NEED SOME HELP?

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IP address

Milly2011
First Timer
Private Message TalkTalk
Message 3 of 3

Since I have other issues with WIFI 

I now find I have a non uk IP address

I have never changed and think this happened when i had the other issues

 

I don't know any thing about how to change it and i cannot get into certain app as I should be in the UK to use them

 

Help!!!!

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Try turning the router off for at least 30 minutes, maybe longer and hopefully, you'll get a new WAN IP address when you turn it back on again.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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