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NEED SOME HELP?

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IP address

Milly2011
First Timer
Private Message TalkTalk

on ‎09-01-2024 05:11 PM

Message 3 of 3

Since I have other issues with WIFI 

I now find I have a non uk IP address

I have never changed and think this happened when i had the other issues

 

I don't know any thing about how to change it and i cannot get into certain app as I should be in the UK to use them

 

Help!!!!

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎10-01-2024 07:03 AM

Message 1 of 3

Hello,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎09-01-2024 10:00 PM

Message 2 of 3

Try turning the router off for at least 30 minutes, maybe longer and hopefully, you'll get a new WAN IP address when you turn it back on again.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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