Been with TT for 15+years and ordered fast fibre in May, so far Ive had three engineer visits planned that havent happened because TT didnt enter them on the system correctly. I cant count the promised calls from managers that have never happened. Today Im struggling to get motivated to phone them again to see whats happening despite the last operator who assured me I would get a call from the ff sales team on Monday (which never happened) in fact she was going on holiday and would return to work yesterday and put a note in her diary to call me and make sure all was sorted needless to say shes not called yet. Im now faced with probably another 2 hours on the phone trying to sort it out and ending up reordering and being given another engineer visit in 3 to 4 weeks or should I just go with a provider that can actually deliver ?
