NEED SOME HELP?

Norfolk2 · ‎04-10-2023

I have an estimated go live date /broadband engineer appointment this morning. I have received no further confirmation of this since my confirmed order (SO1382448) 19 Sept 23.

I cannot log into my account as my service isn't live yet.

I need to verify this appointment

Gliwmaeden2 · ‎04-10-2023

@Norfolk2, see the previous reply.

Staff cannot identify your account if you don't complete your community forum profile details.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Arne-TalkTalk · ‎04-10-2023

Hi Norfolk2

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

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NEED SOME HELP?

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