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Installation

Norfolk2
First Timer
Private Message
Message 3 of 3

I have an estimated go live date /broadband engineer appointment this morning. I have received no further confirmation of this since my confirmed order (SO1382448) 19 Sept 23.

I cannot log into my account as my service isn't live yet.

I need to verify this appointment

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@Norfolk2, see the previous reply. 

 

Staff cannot identify your account if you don't complete your community forum profile details. 

Gliwmaeden2, a fellow customer.
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Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Norfolk2

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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